Find Your Answers Below.

• A general health coach will address your goals, like losing weight and provides support and guidance to reach them.
• A health coach with focus on MS will help you to set up your goals based on your current circumstances in life with MS and provides support, guidance, and useful resources. Some of the improved outcomes of working with a health coach with focus on MS are connecting with your social circle, having more energy, be physically and mentally active, and leveling up your overall health.

Each coaching session is 50 minutes long while focusing on your challenges and goals. You will have access to the client log where you can access hundreds of forms, documents, and resources. You can stay in touch with your coach through the client log before, between and after sessions.

• Jump Start Package (3-months) is for those who has no experience with health coaching and would like to see small and instant results. It spans in 3 months and includes 9 sessions plus tools.
• Deep Dive Package (6-months) is for those who like to make a long-term transformation in their health and life. It spans in 6 months and includes 18 sessions plus tools.

There are different health coaches who help people with chronic illnesses, however there is no other health coach living with MS and designed her program specifically based on the common challenges and struggles of people living with MS.

Only if you show up to all your sessions and follow the action steps in the first month of the coaching program and still didn’t find this program helpful you will receive your money back.

You can simply book a complimentary discovery session and ask any more questions you have.

Yes, there is a code of ethics, core competencies, accreditation processes and an International Coach Federation (industry association) that promotes the advancement of coaches. To learn more about this, click here: http://www.coachfederation.org/ICF/

During our initial conversations and/or discovery session, together we will identify if this is an appropriate fit. So, before you say “yes”, you will have a sample of what the coaching experience will be like. Until then, click on my BIO page to learn more about myself and my approach in coaching.

If you are interested in beginning the coaching process, please contact me via my website and book a call with me so we can schedule our initial discovery session to further explore the details of the coaching relationship.

1. Be a partner in bringing out the best, the deepest, and the truest in you;
2. Provide safety, encouragement and support; an environment in which you can relax and explore;
3. Respect the confidentiality of the agreements we make;
4. Expand your view of what is possible and promote discovery of new insights;
5. Give you input, straight feedback and operate as a sounding board;
6. Listen carefully to what you say and ask questions that increase awareness;
7. Be an on-going resource for you in accomplishing your intentions.

Is this client center and my data secured and safe?

Yes! In fact, there are 3 levels of security: provided to keep your data safe and confidential:  

1. Username and password protected;
2. Verisign Security Certificate protects your data on this site; 
3. Secured pages (https://)

Can I contact you in-between our scheduled coaching sessions?

Yes! In the event that you would like support on something that comes up in between our meetings, you can post an inquiry to the Client Log and we can have “just in time” coaching via your Private Client Website.

What is the “Register Now” link and when would I use it?

If you are interested in becoming a client or beginning the coaching process, you can create your own account to access the private client area.  When you “register” I will be notified that your account has been created and will need to activate your account. This could take up to 24 hours.

How do I access your private client area and how do I log in?

Click on the Login link in the navigational menu of the website. Then enter the username and password that has been assigned to you. Don’t have login information yet?  Contact me so we can get an account created for you.

I have a password that I use for most of my on-line accounts.  Can I change the password you assigned to me?
Yes. You will need to log in initially using the password I assigned to you. Once you log in, you can change your password at any time in your Client Profile page, that you find under the FORMS tab.

What if I forget or lose my password and login information?
If you simply forgot your password, you can still go to the Login page by clicking the Login link. Click on the blue link “forgot password” to the right of the “Login” button and, in the new “Forgot Password” window, enter your username and click on the “Continue” button. You will receive an email shortly with your password included.

If you misplaced both your username and password, contact me and I will forward you your information.

I’m trying to log in, but it will not accept my username or password, what do I do?
Remember that the login information is case sensitive, so enter it exactly like it was given to you. Also, type in your login credentials and DO NOT copy/paste it, as this procedure can include empty spaces, which count in a password, thus rendering incorrect. Again, if you do not remember your login credentials, you can contact me via email and I’ll forward them to you.

What makes up a “Welcome Packet” and what do I do with this?
A welcome packet consists of some basic forms, documents and resources that will help to get us started in the coaching process. By completing the information in the welcome packet, you are providing me with some helpful information, so that I know best how to support you, guide you and work together with you. It includes a “Client Profile” form, a “Goals” form and also a “Discovery” form.  You will also find our coaching agreement located in this packet. It is customary for you to complete these items prior to our initial coaching session together.

What if I need to reschedule my appointment?

It’s easy. With at least a 24 hour notice, you can reschedule any appointment by using the online calendar system. Just complete the following steps:

1. Log into your Private Client Website Area.
2. Click on the Calendar Menu.
3. Locate and click on the desired block of “Available” time (or if you already have an existing appointment, click on the title of your existing appointment that you wish to reschedule)
4. Click on the “edit” button and change the details of the appointment to correspond with an “Available” block of time.
5. The calendar will update itself, you’ll see your new appointment reflected and I will receive an email notification letting me know of the change. 

How do I easily make my payments for my coaching services?

Each month you’ll receive an invoice from my practice letting you know the amount committed to for that month. You can (1) use one of the payment options available on your private client area (2) log in to the private client area, click on the Payments Menu and you will see any outstanding balances due at that time.

What are the various methods of payment I can use to pay for my coaching services?
Credit Card (which includes Pay Pal), Venmo, Direct deposit. 

• To pay by Credit Card or Pay Pal: when you receive your monthly invoice, click on the link at the bottom of the invoice to log into the private client area and click on the Payments Menu. Here you can either enter your credit card number or Paypal information and my system will automatically (and securely) process your payment.